What is Nine9 Self Service?
Nine9 Self Service is an interactive tool that allows you to view information regarding your account with Nine9 Ltd. If you are having a new website built or have a support and maintenance contract then you are automatically a member.
You will receive you logon name and password when you are set up on our computer systems. If you haven't received this information please let us know by clicking here.
So what can you do with this account?
- Access all your billing information, specifically paid and unpaid invoices and details of the items & services supplied.
- View the status of your websites and connect to “Your Website in Progress”.
- You can also create a support ticket with Nine9 Ltd. If you have a comment with your website, need support or would like to report a bug or problem, then you can access our real-time Helpdesk Ticketing system that allows you to raise a new Helpdesk Call and view the actions that have been raised to fix the call.
Furthermore you can add you own helpdesk actions (usually in response to a query). All helpdesk calls and actions are recorded dynamically using your username and password.
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